Privacy Policy

Effective Date: July 28, 2026

FlowChex Industrial Supplies OPC (“FlowChex”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

When you contact us through Facebook Messenger, our website, or other communication channels, we may collect:

• Name
• Facebook profile information (when provided by Meta)
• Contact number
• Delivery address
• Email address (if provided)
• Messages and quotation requests

How We Use Your Information

We use your information to:

• Prepare quotations
• Process orders
• Answer product inquiries
• Arrange deliveries
• Provide customer support
• Improve our services

Messenger AI Assistant

Our Facebook Messenger may use an AI-powered assistant to help answer product inquiries and prepare quotations. Conversations may be processed securely for customer service purposes.

Data Sharing

We do not sell or rent your personal information.

Information may only be shared with trusted service providers necessary to operate our business, such as:

• Meta (Facebook Messenger)
• Website hosting providers
• Delivery partners
• Payment providers

Data Security

We implement reasonable security measures to protect your information.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us.

Contact Information

FlowChex Industrial Supplies OPC

Email:
flowchex@gmail.com

Website:
https://flowchex.net